Many of you responded to our satisfaction survey and we thank you!
Thank you for taking the time to respond. Your feedback is invaluable and feeds our reflections on how to always serve you better.
Following this satisfaction survey, we have taken into account your expectations and we are committed to the following improvement actions:
- Strengthen the commercial relationship with your dedicated contacts
- To offer you the best possible processing time and the best possible quality of response to all your requests (quotes, orders and after-sales service requests)
- To better inform you about our delivery or commissioning times for our products and solutions
- To remain always with your listening in a step of continuous improvement
Remaining at your disposal,
See you soon
The LACROIX – City team
93% of you are satisfied or very satisfied of our customer journey !